Legal Terms

 

Legal Terms and Conditions of Use

Effective Date: 05-15-2025

Welcome to the National Institute of Public Safety LLC (“National IPS”). By accessing or using our website, enrolling in our courses, or participating in our training programs, you agree to comply with these Terms and Conditions. Please read them carefully. If you do not agree with any part of these Terms, you may not access or use our services.

1. Definitions

“National IPS” refers to the National Institute of Public Safety LLC, its website, services, courses, and employees.

“User” or “You” refers to any individual or organization accessing National IPS services, including training courses, certifications, and website resources.

“Services” includes all training programs, certifications, educational offerings, online content, and support provided by National IPS.

“Courses” refers to both online and in-person training programs, including state-approved vocational and continuing education programs.

“Certification” refers to documentation issued upon successful completion of a course.

“Website” refers to https://nationalips.com, including all online platforms and tools provided therein.

“School” refers to National IPS as an educational institution providing instruction through digital and in-person formats.

2. Nature of School Services

National IPS operates as a private, for-profit vocational training provider offering professional development, continuing education, and certification courses. National IPS is not a Title IV institution and does not offer federal financial aid. Our courses are designed for workforce training and professional development and do not guarantee academic credit, state licensure, or employment unless explicitly stated.

3. Disclaimer of Liability, Indemnification, and Legal Waivers

Disclaimer of Liability, Indemnification, and Legal Waivers National IPS provides educational services and certifications on an “as-is” and “as-available” basis. While we strive to offer accurate and relevant content, we do not guarantee any specific outcomes. By using our services, you acknowledge and agree to the following: 

No Guarantee: National IPS does not guarantee employment, licensure, or results from completion of any course. Compliance Is Your Responsibility: Users are solely responsible for understanding and complying with local, state, or federal laws and regulations in their jurisdiction. 

Use at Your Own Risk: All course content and training materials are provided for general educational purposes only. You are solely responsible for how you apply or interpret the information. 

No Liability for Course Use: National IPS shall not be liable for any injuries, losses, damages, or claims—direct or indirect—arising from your use or reliance on any content, services, or certifications, including physical training or on-the-job activities. 

No Warranty: We expressly disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. 

Limitation of Liability: To the maximum extent permitted by law, National IPS’s total liability for any claim shall not exceed the amount paid for the specific service giving rise to the claim.

 Indemnification: You agree to indemnify, defend, and hold harmless National IPS, its officers, employees, instructors, affiliates, and partners from any and all claims, damages, liabilities, and expenses (including legal fees) resulting from: Your use or misuse of our services or certifications. Your failure to comply with any applicable laws or these Terms. Any third-party claims resulting from your actions. 

Dispute Resolution: Before filing any legal action, you agree to first attempt informal resolution with National IPS. If unresolved, any dispute shall be resolved by binding arbitration under the rules of the American Arbitration Association. Arbitration will occur in Delaware, unless otherwise mutually agreed. 

Class Action Waiver: You agree that any claim must be brought in an individual capacity and not as part of any class action, consolidated claim, or representative proceeding.

Waiver of Claims: By enrolling or participating in any service, you waive the right to bring any legal claim against National IPS based on course content, outcomes, or interpretation, except in cases of proven willful misconduct or fraud.

4. Admissions and Enrollment

Enrollment is available to individuals who meet the minimum age requirement (see Section 12) and agree to comply with these Terms.

National IPS reserves the right to deny or revoke enrollment for individuals who violate policies, engage in misconduct, or provide false or misleading information during the registration process.

5. Refund Policy

National IPS is committed to transparency and customer satisfaction. The following terms govern all refund requests:

  1. General Refunds:
    National IPS is committed to customer satisfaction. A refund may be issued upon request within seventy-two (72) hours of purchase only if the course has not been accessed or completed and the user expresses dissatisfaction. This “Worry-Free Guarantee” is designed to provide peace of mind when enrolling in our courses. Refund requests must be submitted in writing via email or through the official contact form available on the National IPS website.

Please note that this “Worry-Free Guarantee” is subject to the terms outlined in our full refund policy and does not apply to in-person or American Red Cross courses, which have separate refund conditions.

  1. Completed Courses:
     No refunds shall be granted for any course that has been fully completed, regardless of outcome or satisfaction.
  2. Specialized Certifications:
     All specialized certification programs are non-refundable, due to the proprietary nature of the materials and evaluation mechanisms.
  3. In-Person Courses:
     If you are unable to attend an in-person course or session, you may reschedule or complete the course within thirty (30) calendar days from the original purchase date. Failure to do so may result in forfeiture of your enrollment, and you may be required to repurchase the course to attend a future session. No refund shall be granted in such cases.
  4. American Red Cross Courses:
     All courses offered in partnership with or under the American Red Cross brand are final, non-refundable, and non-transferable upon registration. No exceptions will be granted under any circumstances.
  5. State-Specific Consumer Rights:
     This Refund Policy shall be subject to and interpreted in accordance with applicable federal and state consumer protection laws. Where such laws provide you with rights that exceed those stated herein, National IPS shall comply with such statutory requirements.

 

6. Course Cancellation

National IPS reserves the right to cancel or reschedule any course—whether in-person or online—due to low enrollment or other unforeseen circumstances. In such cases, students will be notified promptly using the contact information provided at registration.

Students affected by a cancellation will be offered the choice to:

  • Receive a credit equal to the amount paid, applicable toward enrollment in a future course, or
  • Transfer their enrollment to the next available session of the same course, subject to availability.

Please note that no cash refunds will be issued for cancellations initiated by National IPS. National IPS is not responsible for any additional costs or expenses incurred by students due to course cancellations or rescheduling, including travel or lodging.

7. Code of Conduct

By accessing or participating in any National IPS service or course, you agree to adhere to the following conduct requirements:

  1. Professional Behavior: You shall treat all instructors, staff, and fellow students with professionalism, courtesy, and respect at all times.
  2. Prohibited Conduct: You shall not engage in any form of harassment, disruptive conduct, abuse, discrimination, or other inappropriate behavior during your participation in any course or interaction with National IPS.
  3. Compliance with Course Rules: You agree to comply with all course-specific rules, instructions, safety protocols, and any applicable policies communicated by instructors or National IPS staff.
  4. Enforcement: Any violation of this policy may result in disciplinary action, including but not limited to removal from the course or program without refund, revocation of access to services, and potential denial of future enrollment.

8. Certification Usage Terms

Certifications issued by National IPS are subject to the following conditions:

  1. Issuance Criteria: Certifications are awarded solely to individuals who have satisfactorily fulfilled all academic and practical course requirements as determined by National IPS.
  2. Verification: Each certification includes a unique serial number or digital identifier that may be used for authenticity verification by third parties.
  3. Non-Transferability: Certifications are issued on a personal basis and are non-transferable. They may not be sold, assigned, shared, or otherwise distributed to any third party.
  4. Misuse Prohibited: Any alteration, duplication, falsification, or unauthorized use of a certification is strictly prohibited and may result in revocation, suspension of services, denial of future enrollment, and/or legal action.

9. Academic Integrity

All Users are expected to maintain the highest standards of academic integrity. By enrolling in or participating in any National IPS course, you agree to:

  • Submit only original work and ensure that all assignments, assessments, and examinations reflect your own efforts;
  • Refrain from all forms of plagiarism, cheating, academic dishonesty, or the falsification of records or documentation;
  • Adhere strictly to all testing protocols and evaluation procedures as communicated by National IPS;

Note: Violations of academic integrity standards may result in immediate disciplinary action, including but not limited to removal from the course, forfeiture of any certification, and permanent suspension from future enrollment.

10. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles. All disputes arising under or relating to this Agreement shall be resolved exclusively in accordance with the arbitration provisions set forth in Section 3 above.

11. Data Privacy and Cookie Policy

Cookies and Data Privacy

  • Cookies: Our website uses cookies and similar tracking technologies for essential site functionality, analytics, and advertising purposes. By continuing to use our site, you consent to our use of cookies in accordance with our Cookie Policy.
  • Personal Data: We collect personal information necessary to provide our services, such as your name, email address, and payment details.
  • Third-Party Sharing: Personal data may be shared with trusted third-party service providers, such as payment processors, only as necessary to deliver the requested services or as required by law.
  • European Union Users: If you are located in the EU, you have rights under the General Data Protection Regulation (GDPR). Please refer to our Privacy Policy for detailed information regarding your rights and how we handle your data.

12. Insider Community Terms:

National IPS Insider Community Terms
 Subscribers to the National IPS Insider Community (“Insider Community”) agree to the following terms:

  • Benefits include exclusive discounts, course updates, and a one-time 10% discount applicable to the first course purchased.
  • Membership benefits are personal, non-transferable, and may not be combined with any other promotional offers or discounts.
  • National IPS reserves the exclusive right to modify, suspend, or discontinue any Insider Community benefits or offers at any time without prior notice.

13. Age Requirement

You must be at least eighteen (18) years of age or the legal age of majority in your jurisdiction to enroll, except where otherwise specified for youth programs. By enrolling, you represent and warrant that you meet the applicable age eligibility requirements.

14.  Additional Terms for Certain Courses

Certain courses may not satisfy state licensing or regulatory requirements unless expressly indicated. You acknowledge and agree that it is your sole responsibility to verify the applicability of any course with the appropriate state licensing board or regulatory authority.

15. School Records and Student Information

Students may request copies of completion certificates or training records by submitting a written request to National IPS.

All records shall be maintained in accordance with applicable state laws and National IPS policies.

National IPS reserves the right to retain student data as necessary for regulatory compliance, verification, audit, and recordkeeping purposes.

16. Copyright and Trademarks

Copyright: All content, including but not limited to layout, design, data, text, images, graphics, logos, videos, and other materials (collectively, the “Content”) displayed on the National IPS website is the exclusive property of National Institute of Public Safety LLC (“National IPS”) and is protected by U.S. and international copyright laws. All rights in and to the Content are expressly reserved. You are strictly prohibited from using, reproducing, copying, distributing, modifying, publicly displaying, or otherwise exploiting any portion of the Content without the express prior written consent of National IPS, except as otherwise permitted by applicable law. Unauthorized use may result in civil and/or criminal penalties.

Trademarks: The trademarks, service marks, logos, and trade names (collectively, the “Trademarks”) displayed on the National IPS website are the exclusive property of National IPS or its affiliates and are protected under U.S. and international trademark laws. Use of any Trademarks without the express prior written permission of National IPS is strictly prohibited, except as expressly authorized herein.

Third-Party Content: Any third-party trademarks, logos, or content appearing on the National IPS website are the property of their respective owners. National IPS does not claim any ownership of such third-party intellectual property and inclusion does not imply endorsement or affiliation.

No License: Except for the limited, non-exclusive, non-transferable, revocable license granted to you to access and use the website pursuant to these Terms, no other rights, titles, or interests in any Content, Trademarks, or intellectual property of National IPS or its licensors are granted.

17. Force Majeure

National IPS shall not be liable for any delay in performance or failure to perform any of its obligations under these Terms due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, government actions or regulatory changes, civil unrest, labor disputes, or other unforeseen events or circumstances.

18. Account Suspension or Termination

National IPS reserves the right, at its sole discretion, to suspend or permanently terminate your access to our website, services, or accounts for violations of these Terms, abuse or misuse of the services, fraudulent activity, or any conduct deemed harmful to National IPS, its affiliates, or other users, without prior notice and without liability.

19. Updates to Terms

National IPS reserves the right to modify, amend, or update these Terms of Use at any time, in its sole discretion. Any changes will be posted on the National IPS website. Your continued use of the website or services following the posting of any changes constitutes your acceptance of those changes.

20. Severability

If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be severed from these Terms and the remaining provisions shall continue in full force and effect to the fullest extent permitted by law.

Printable Copy of Terms and Conditions of Use: National IPS Terms and Conditions – Printable.pdf

Questions or concerns?
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