Crowd Control (California)

Instructor: National Institute of Public Safety (National IPS)
Level: Beginner | Course Type: Online | Duration: 4 Hours Online
Certificate of Completion: Awarded Upon Completion
BSIS Licensed Training Provider ID#: ATG-2976

Course Description

This fully online Crowd Control course is officially recognized by the California Bureau of Security and Investigative Services (BSIS) and satisfies one of the required continuing education modules for licensed security guards in California. Designed to prepare guards for high-tension group settings, this course teaches essential strategies for managing large crowds, preventing escalation, and responding appropriately to disruptive or unlawful group behavior.

From handling loud celebrations and labor disputes to managing planned civil disturbances, this training prepares security personnel to think ahead, act lawfully, and ensure the safety of people and property during crowd-related events.

🔑 Students should complete the BSIS 8-hour Initial Security Officer Certification course before enrolling or have plans to complete it.

✅ This course can be paired with seven other 4-hour BSIS-approved modules to fulfill the full 32-hour continuing education requirement for California security guards.

This training is delivered by a BSIS Licensed Training Provider: National Institute of Public Safety (ID# ATG-2976).

What You’ll Learn

• How to safely monitor and control boisterous or celebratory crowds

• Approaches for handling disputes and group-based verbal aggression

• Constructive methods for confronting conflict in crowded environments

• Planning techniques for responding to civil disobedience and public disturbances

• Legal considerations and safe protocols for labor actions and workplace stoppages

• De-escalation tactics and communication methods for maintaining order

Why This Course Matters

Crowds can shift from peaceful to chaotic in a matter of moments. With the right training, security professionals can anticipate risks, intervene early, and maintain control without escalating tension—keeping everyone safer in the process.

Learning Objective

Students will learn how to manage crowds in a variety of settings, including celebrations, protests, and labor disputes, while remaining calm, professional, and legally compliant. They’ll develop key planning, communication, and conflict resolution skills to keep situations from escalating.

💰 Bundle & Save

Looking to meet the full 32-hour BSIS continuing education requirement?
This course is available individually or as part of National IPS’s discounted 32-hour BSIS Continuing Education Bundle, which includes:

✔️ 8 BSIS-approved 4-hour courses
✔️ 100% online and self-paced
✔️ Immediate certificate download after each course
✔️ Big savings vs. buying courses separately

👉 (Click Here to View The Discounted 32 Hour Continued Training Bundle)

🔑 Don’t Forget the Prerequisite!

Before taking this bundle, BSIS requires all new guards to complete the (For New Guards) 8-Hour Initial Security Officer Course (California): Powers to Arrest and Appropriate Use of Force.
Complete it before or shortly after starting this bundle to stay on track with licensing requirements.

(Click Here to View The (For New Gaurds) 8-Hour Initial Security Officer Course (California)

Target Audience

• California security guards completing BSIS continuing education

• New security professionals pursuing full BSIS certification

• Employers preparing staff for crowd management duties

• Security personnel assigned to venues, events, public spaces, or workplace actions

Requirements / Instructions

• Must be at least 18 years of age

• Must have completed the BSIS 8-hour Initial Security Officer Certification course or have plans to complete it

• Access to a computer or mobile device with internet connection

• Completion of the full 4-hour online course is required to receive a certificate

• Complete all video modules, readings, and knowledge checks within the course platform

• Certificate of Completion is issued immediately upon successful course completion

✅ Enroll now to build the crowd control skills every California security guard needs to maintain order and safety in group environments.

NOTE: A security guard registrant who is unable to provide their employing PPO the certificates of satisfactory completion of the security officer skills training shall complete 16 hours of the training within 30 days of the registrant’s employment date and shall complete the 16 remaining hours within six months of the registrant’s employment date.