
About Course
Instructor: National Institute of Public Safety (National IPS)
Level: Beginner | Course Type: Online | Duration: 4 Hours Online
Certificate of Completion: Awarded Upon Completion
BSIS Licensed Training Provider ID#: ATG-2976
Course Description
This fully online Communication and its Significance course is approved by the California Bureau of Security and Investigative Services (BSIS) as part of the continuing education requirement for licensed security guards. This course covers the essential role communication plays in safety, coordination, and emergency response across a variety of security settings.
Students will learn internal and external communication protocols, including how to use radios, monitors, and other technologies, and how to properly contact first responders, government agencies, and other key personnel during routine operations and emergencies.
What You’ll Learn
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How to follow internal communication protocols based on post orders and contracts
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Proper use of communication tools such as radios, monitors, and surveillance systems
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How and when to escalate communication to supervisors, dispatch, or management
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Effective communication with external entities including:
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Emergency medical responders
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Police, sheriffs, and other law enforcement
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Fire departments and city/government agencies
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The importance of clear, concise, and timely communication during incidents
Course Requirements
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Students must be at least 18 years old.
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Students should have already completed the 8-hour BSIS Powers of Arrest and Appropriate Use of Force course (online and in-person) required for licensure as a security officer in California, or have plans to complete it soon.
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This course can be paired with other 4-hour BSIS continued education courses to help meet the 32-hour continuing education requirement set by the state of California.
💰 Bundle & Save
Looking to meet the full 32-hour BSIS continuing education requirement?
This course is available individually or as part of National IPS’s discounted 32-hour BSIS Continuing Education Bundle, which includes:
✔️ 8 BSIS-approved 4-hour courses
✔️ 100% online and self-paced
✔️ Immediate certificate download after each course
✔️ Big savings vs. buying courses separately
👉 (Click Here to View The Discounted 32 Hour Continued Training Bundle)
🔑 Don’t Forget the Prerequisite!
Before taking this bundle, BSIS requires all new guards to complete the (For New Guards) 8-Hour Initial Security Officer Course (California): Powers to Arrest and Appropriate Use of Force.
Complete it before or shortly after starting this bundle to stay on track with licensing requirements.
(Click Here to View The (For New Gaurds) 8-Hour Initial Security Officer Course (California)
Who This Course Is For
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Security professionals looking to strengthen communication and coordination skills
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Employers who need staff trained in proper emergency and routine communication protocols
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Individuals completing BSIS continuing education to maintain guard card compliance
✅ Enroll now to improve your communication skills, enhance safety, and operate confidently in any security environment.
NOTE: A security guard registrant who is unable to provide their employing PPO the certificates of satisfactory completion of the security officer skills training shall complete 16 hours of the training within 30 days of the registrant’s employment date and shall complete the 16 remaining hours within six months of the registrant’s employment date.
Course Content
Communication and its Significance (California)
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Course Overview
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Course Overview Quiz
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Lesson 1: General Communication Strategies
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Lesson 1 Quiz
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Lesson 2: Internal Communication
00:00 -
Lesson 2 Quiz
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Lesson 3: External Communication
00:00 -
Lesson 3 Quiz
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Final Exam